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The language services company contracted to provide courtroom services offered an olive branch to interpreters this week after receiving a long list of grievances over its new booking system.
The language services company contracted to provide courtroom services faces a fresh headache after it emerged that interpreters and translators are joining forces to potentially bring a group claim over employment rights.
Court interpreters have raised a long list of grievances with language services contractor thebigword after claiming a new booking system has made their lives difficult.
According to the document, seen by the Gazette, once a job is accepted it disappears from the app, leaving interpreters without access to critical information. Interpreters often find themselves in court without a timesheet, reference number, or knowing where they need to go. A ‘confusing’ interface makes it difficult to distinguish between booked jobs and offers.
The figures come just months after the UK set a new record for net migration
