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'When I order 1000 steering wheels per week for my production line, that's exactly what I would expect to receive. Any supplier that said they will try and send me 1000 per week, but would be satisfied if they managed 980 per week is almost certain not going to win the contract, if only because they demonstrate a lack of ambition and a failure to grasp the meaning of quality. '
Senior officials from the Ministry of Justice faced ridicule and derision by MPs at the House of Commons Public Accounts Committee (15 October) when they examined the interpreting contract awarded by MoJ to Applied Language Solutions (ALS), now owned by Capita
Protection of the title 'Legal Interpreter' requires three elements: a qualification recognised and approved of both by interpreters and the MoJ, membership of a professional body and respect of service users
'What sort of interpretation quality do these people provide?'
