All articles
Capita’s ALS (now redundant and transformed to Capita Translation and Interpreting) has received immense national coverage over the last 8 months for all the wrong reasons: they kept getting their facts wrong: failing to send interpreters to courts, sending them late, sending wrong language interpreters, failing to vet and assess them. Yet, they claimed everything was hunky dory.
"Amongst the reasons identified to justify the need for a new FWA was a perceived lack of interpreters, and a perception that interpreters were over-paid. In the context of a free labour market, these views seem somewhat paradoxical. "
'There is a shortage of English native speaker conference interpreters working for the EU – let’s dismantle the whole EU interpretation service, outsource it to a small translation company set up in a back bedroom somewhere in Sicily and that will solve the problem.'
For all the negativity of the NAO report; it states that ALS/ CAPITA have improved. But have they?
