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New court interpreting system continues to fail nationwide
The new court interpreting service outsourced to Capita’s Applied Language Solutions continues hitting news publications all over the country
ALS/Capita workers unavailable for trials lasting several days
'Generally I have heard nothing positive about ALS since they got this contract'
The Guardian: Translation services 'increasingly difficult to access' under the new system
The criminal justice system isn't doing enough to support those who struggle to communicate fluently or follow the court process
Direct court interpreting requests continue
'If NRPSI interpreters weren't taking direct bookings from courts, the system would have collapsed in the first 2 weeks of the Framework Agreement'
