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Legal professionals continue to mock hopeless Capita/ALS
Four months into the MoJ contract, concerns over quality of ALS (now Capita) services are still prevalent among legal professionals
Drop the rule, for convenience
'My client (defence solicitor) asked me to interpret during the Court proceedings which I reluctantly accepted'
I Work Hard for the Money So You’d Better Treat Me Right!
'I get paid among other things for "my expertise in cutting and pasting", if you will. And if you want me to give you a discount for that, well, then I will not be able to work for you'
Capita boss asked to explain dismal ALS performance
'The Framework Agreement is unworkable and unviable. We respectfully suggest that you return it to the Ministry of Justice without delay.'
