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Walsall Healthcare NHS Trust spend £296,815 on translation services in 2016/17, compared to sums between £153,000 and £157,000 in the three previous years. "It is not appropriate for our clinical staff, or patients’ relatives to translate information to or from patients", a trust spokeswoman said.
The hearing was adjourned when the council solicitor recommended the meeting be rearranged to allow for a proper interpreter to be drafted in.
The authority actually made money on translation by offering their services to others.
Companies are increasingly hiring in-house staff for their language requirements, says Yelena McCafferty - but freelancers can still find work if they look for it.