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Hundreds of court cases requiring an interpreter were disrupted in the first quarter as outsourcer Capita continued to fall short of its required performance target
The case of two men charged in relation to the handling of stolen Mercedes vehicles has been adjourned so that evidence can be provided to the defence and appropriate interpreters arranged
The MoJ has no intention of requiring Capita to tighten up the process of recruiting and deploying interpreters, because it is only by being able to use unqualified and inexperienced linguists (interpreter is not the correct description) that Capita is able to get anywhere near the fulfilment rates required by the contract
Any statistics boasting of improvements in delivery come from a self-interested source – Capita
