Duty solicitor on Capita interpreters
Earlier this month I worked at one of my local police stations (they are not with Capita). The duty solicitor was appalled by the quality of Capita interpreters. He told me that apparently those who are Tier 3 cannot speak English, one Capita interpreter sent his brother-in-law to Birmingham Crown Court for a trial, because he couldn't make it himself... I got the impression that the brother-in-law wasn't even an interpreter. Apparently the judge was furious, as you can imagine.
It seems it's old news, but it doesn't show any change either. The solicitor also confirmed that Tier 3 interpreters are still being sent to courts. He added how easy it was working with a professional interpreter. He covers West Midlands Police too. This is Capita territory and he said that the last Capita interpreter he came across there, just "didn't have a clue".