HMCTS Interpreting Reports
Cases get adjourned as Capita linguists cancel at the last moment and NRPSI interpreters refuse to bail out
'As I arrived at the Court I received a desperate phone call from the court asking if I was available to assist them. I informed them that I was on the premises but that I was not prepared to help them out as second option.'
Reports of Direct Calls to RPSIs
1400 reports of direct calls to RPSIs submitted 440 days into the contract
Capita court interpreter cancels so solicitor has to use his basic Polish
Interpreter fails to show up for a breach of bail case in Reading
Another solicitor uses Google Translate as no interpreter shows up in court
'A good example of what price competitive tendering does to the quality of a service'
