News
To ask His Majesty's Government when the invitation to tender for the next contract to provide spoken word translation and interpreting services for HM Courts and Tribunals Service will be issued.
The language services company contracted to provide courtroom services offered an olive branch to interpreters this week after receiving a long list of grievances over its new booking system.
The language services company contracted to provide courtroom services faces a fresh headache after it emerged that interpreters and translators are joining forces to potentially bring a group claim over employment rights.
Court interpreters have raised a long list of grievances with language services contractor thebigword after claiming a new booking system has made their lives difficult.
According to the document, seen by the Gazette, once a job is accepted it disappears from the app, leaving interpreters without access to critical information. Interpreters often find themselves in court without a timesheet, reference number, or knowing where they need to go. A ‘confusing’ interface makes it difficult to distinguish between booked jobs and offers.
