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Court interpreters have raised a long list of grievances with language services contractor thebigword after claiming a new booking system has made their lives difficult.
According to the document, seen by the Gazette, once a job is accepted it disappears from the app, leaving interpreters without access to critical information. Interpreters often find themselves in court without a timesheet, reference number, or knowing where they need to go. A ‘confusing’ interface makes it difficult to distinguish between booked jobs and offers.
A UK-based association for practising translators and interpreters has accused the Isle of Man Constabulary of putting 'public trust in our legal and governance systems' at risk.
The figures come just months after the UK set a new record for net migration
The report by the Equality and Social Justice Committee said mistakes and misdiagnoses often occurred due to the "wholly inappropriate use of family members as interpreters in medical settings rather than trained professionals" and failing to provide adequate interpretation in a medical situation was a "potential breach of their human rights".
