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Crown court hearing delayed as Capita booking system fails to detect a double booking
No explanation how the double booking had occured, why the system did not detect it or why Capita had waited until 10.40am the following morning to make arrangements to provide an interpreter
Barrister: FWA still 'utterly useless'
'I don't know of a single barrister who doesn't think the new system is utterly useless and that standards have fallen with either obvious delays or less obvious slower-running cases'
Capita interpreter 'on holiday' and 'unaware' as multi-million pound case is halted
Furious Judge ordered Capita to explain themselves as the sentencing hearing could not go ahead without an interpreter
Norwich Judge refuses to believe Capita explanation, says enquiries will be made
The case was called on twice but the court could not proceed as no interpreter was present
