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Capita still failing to hit interpreter target
Nearly three years after the outsourcing of courtroom interpreting to a single contractor, the service is still falling short of its key performance target, according to the latest government figures
Private Eye: Lip Service
The Ministry of Justice has rejected or deferred most of the recommendations made by the independent assessors it hired to reconsider the calamitous outsourcing of language services in the courts, currently run by Capita
3 months' notice but no interpreter from Capita
Colleague reports of another Capita failure to supply an interpreter, this time with a three months' notice
In Italy if you don't speak the language... too bad
If you go to see a doctor in France, Germany and Poland, nobody will provide you with an interpreter
