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A Ministry of Justice report has published details of 9,800 complaints about its court interpreting contract, with the report revealing that the numbers and frequency of complaints have increased this year
Multiple reports of Capita failures in local news across the UK
'We are very pleased you have asked the National Audit Office to investigate further and would like to provide you with up-to-date information which we hope will be useful'
'I feel totally disgusted by this system that lets down a brave woman like this victim who had the courage not only to report this crime to the police, but to go all the way and attend a crown court trial to give evidence and talk about the most horrific things a woman could experience'