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Under-performing outsourcing companies should be subject to fines and bans from future contracts, NAO says
Scale of outsourcing to Serco, Capita, Atos and G4S prompts fears that firms are becoming too big to fail
The court interpreting system has gone to the dogs!
'So when interpreters don't turn up - no sanction for them but we don't get paid. When we want to cancel, they still get paid and we lose out. This system has gone to the dogs! '
Dossier of Capita TI failings compiled up to end of September 2013
Dossier of instances of failure to supply interpreters or to comply with the Ministry of Justice contract and Framework Agreement
PAC instructs NAO to investigate the interpreting contract further
The Public Accounts Committee instructs the National Audit Office to conduct further investigations into the Ministry of Justice's language services contract with Capita.
