Analysis and Comment
ALS promised a "98% fill rate on all the bookings", meaning that they will supply an interpreter in at least 49 out of 50 cases when an interpreter is booked through them
'It is a no brainer that only people trained, qualified and 'licenced' (registered in the UK) should be allowed anywhere near environments like health settings'
'The only persons protected by this obfuscation are Gavin Wheeldon and Crispin Blunt and those who are desperate to fly in the face of the evidence and maintain that the Framework Agreement is a success'
Was ALS misleading by exaggerating the number of 'experienced and qualified' interpreters that had registered with the company?