Analysis and Comment
Legal professionals continue to mock hopeless Capita/ALS
Four months into the MoJ contract, concerns over quality of ALS (now Capita) services are still prevalent among legal professionals
I Work Hard for the Money So You’d Better Treat Me Right!
'I get paid among other things for "my expertise in cutting and pasting", if you will. And if you want me to give you a discount for that, well, then I will not be able to work for you'
Today’s report on ALS performance: the real picture
'One of the fundamental purposes and deliverables of this Framework Agreement was to consolidate the provision of language services under one "Framework roof" through a single provider. This clearly hasn't happened.'
How well is the interpreting contract with ALS really running now?
What exactly is meant by “the contract with Applied Language Solutions is now running properly”?
